Small Business Marketing Software
Compare RICH CRM with Zoho
At RICH CRM, we have always focused on providing the most complete set of business management tools at the most affordable price. RICH CRM offers free support by phone, email, chat, or web meeting, and all requests are answered by a real person who is dedicated to making you happy. We don't charge you for additional users, and we don't limit the number of emails you can send.
A DIFFERENT PHILOSOPHY
Zoho CRM is a combination of different companies' products, all cobbled together by a larger company who purchased them all. When you purchase different Zoho functions, you have to purchase them separately and try to connect all the pieces together. RICH CRM was designed and built from the ground up with a single, integrated system in mind. Information in your RICH CRM account is immediately accessible wherever you are in the platform, and you have access to data that Zoho simply does not collect. Truly integrated lead scoring, predictive analytics, social collaboration - all of these tools in RICH CRM (but not Zoho) will bring your business to the next level of success, without breaking the bank.
CRM + MARKETING AUTOMATION = EASY
RICH CRM makes it quick and easy for you to automate your marketing efforts to convert leads, grow sales and save time. All of the features you need are available with RICH CRM for one low monthly price. In addition to email marketing, your RICH CRM account includes complete CRM, project management, mobile marketing, event management, true website analytics, social collaboration and more.
|Setup Fee||$199 Account Set Up (includes 3 hours with Client Services team and a Success Coach)||None|
|Price (based on 5,000 contacts)||$149/month||$35/month/user, but most features require additional monthly costs|
|Free Trial||30 days||30 days|
|Monthly Emails||Unlimited||Additional $45/month|
|Customer Relationship Management (CRM)||Included||Included|
|Lead / Opportunity Management and Tracking||Included||Included|
|Lead Scoring||Included, scoring demographics, custom fields, and activities (email, website, forms, tickets, etc)||Not Available|
|Predictive Analytics||Included||Not Available|
|Realtime Alerts||Included||Not Available|
|Realtime Social Collaboration||Included||Not Available|
|Email Targeting||Included||Basic, but user must manually set up groups (no automation)|
|Email Tracking||Included||Basic (opens, clicks, unsubs, bounces only)|
|Email Templates||Included||Included but with limited customization|
|Media File Sharing & Storage||Included||Additional cost, depending on storage plan|
|Event Registration||Included||Not Available|
|Project Management||Included||Additional $299/year|
|Accounting / Financials||Included||Only Invoicing for $15/month|
|Ticketing System||Included||Not Available|
|Public & Private Wiki Tools||Included||Additional $3/month|
|Integrated Social Media Manager||Included||Included|
|Website Tracking with Campaign Filtering||Included, and with CRM Integration||Basic with no automation and direct CRM integration|
|Website / Landing Page Builder||Included, also allows for personalized webpages, includes SEO tools||Additional $39/year|
|Lead Capture/Web Forms||Included, with auto-responders, logic, and CRM integration||Limited, no logic built in|
|Blogging Tools||Included||Not Available|
|CRM Workflows||Included||Not Available|
|Booking Calendar||Included||Not Available|
|Contact Research||Included||Not Available|
$1.50 phone number/month
Included inbound call manager with text-to-speech, caller recognition and CRM integration
Included click-to-call with automatic CRM integration
Included SMS to opt-in with automatic email address request if not already in CRM
Don't put up with paying too much for bad software when you don't have to!
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