Marketing Automation Software

Compare RICH CRM with Team Wox


We all know that success hinges on trust that your software will be stable, reliable, and will grow with you.  You want to have the confidence that your marketing software can impact your top and bottom line.  You want to have a deep understanding of your customers and leads, and you want to have it all accessible right now.


RICH CRM makes it quick and easy for you to automate your marketing efforts to convert leads, grow sales and save time. RICH CRM helps you set up automation for your entire business. A RICH CRM account includes all of the tools you need for one low monthly price. In addition to CRM and email marketing, your RICH CRM account includes project management, CRM, event management, website analytics and more.

Team Wox offers good lead management and some basic CRM features, but it does not tie in important components of marketing such as email marketing, SMS, social, automation, etc. One major drawback right off the bat is that the software has to be downloaded and it is not a cloud based platform. This means you must always be on the same computer or network in order to use it.

Feature RICH CRM Team Wox
Setup Fee $199 Account Set Up (includes 3 hours with Client Services team and a Success Coach) None
Price (based on 5,000 contacts) $149/month $75/mo for basic SaaS lease version - "standard" software starts at $2,250/yr
Free Trial 30 days 60 days
Monthly Emails Unlimited Unlimited and includes inboxes
Users Unlimited Up to 5 users, then $15/user/month
Customer Relationship Management (CRM) Included Included but not intergrated with website visits, email marketing, etc.  - Activity based
Lead / Opportunity Management and Tracking Included Included but must be setup manually and no automation included
Lead Scoring Included Included but must be setup manually
Predictive Analytics Included Not Available
Realtime Alerts Included Not Available
Realtime Social Collaboration Included Not Available
Email Targeting Included Not Available
Email Tracking Included Not Available
Email Templates Included Not Available, users are only given access to inboxes
Surveys Included Not Available
Media File Sharing & Storage Included Included but files are stored on your local computer and not cloud based
Event Registration Included Not Available
Project Management Included Included
Accounting / Financials Included Included
Ticketing System Included Not Available
Public & Private Wiki Tools Included Included but in the form of company forums and file storage
Integrated Social Media Manager Included Not Available
Website Tracking with Campaign Filtering Included, and with CRM Integration Not Available
Website / Landing Page Builder Included, also allows for personalized webpages, includes SEO tools Not Available
Lead Capture/Web Forms Included, with auto-responders, logic, and CRM integration Not Available
Blogging Tools Included Not Available
CRM Workflows Included Not Available
Booking Calendar Included Not Available
Contact Research Included Not Available
Mobile Marketing

$1.50 phone number/month
1.5 cents/SMS

Included inbound call manager with text-to-speech, caller recognition and CRM integration

Included click-to-call with automatic CRM integration

Included SMS to opt-in with automatic email address request if not already in CRM

Not Available

Mobile App Included Not Available, Must be accessed via a computer (not cloud based)

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